Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Modified: January 2025

NovaStream Technologies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by NovaStream Technologies.

This Privacy Policy applies to our website, novastream.et, and its associated services (collectively, our "Service").

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

Company: when this policy mentions "Company," "we," "us," or "our," it refers to NovaStream Technologies, Bole Woreda 03, Addis Ababa, Ethiopia that is responsible for your information under this Privacy Policy.
Country: where NovaStream Technologies is based, in this case, Ethiopia.
Customer: refers to the company, organization or person that signs up to use the NovaStream Service to manage their streaming and broadcasting needs.
Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit NovaStream and use the services.
Personal Data: any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
Service: refers to the streaming services provided by NovaStream Technologies including live streaming, VOD, and related broadcasting solutions.
Website: NovaStream's site and services, which can be accessed via our domain and platforms.

What Information Do We Collect?

We collect information from you when you visit our service, register for an account, subscribe to our streaming services, or fill out a contact form.

  • Name / Username
  • Email Addresses
  • Business/Organization Information
  • Billing Information
  • Streaming Content Metadata
  • Usage Analytics and Performance Data

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

  • To provide and maintain our streaming services
  • To personalize your streaming experience
  • To improve our streaming platform and services
  • To provide customer support and technical assistance
  • To process transactions and billing
  • To send service-related communications
  • To ensure platform security and prevent fraud

Third-Party Platform Integrations

To enhance your streaming experience, NovaStream offers integration with various social media and streaming platforms. These integrations are completely optional and require your explicit consent.

YouTube Integration

Connect your YouTube channel to sync streaming ingests and manage live stream settings including titles, descriptions, and privacy settings. Our use of YouTube data adheres to Google API Services User Data Policy.

Facebook Integration

Link your Facebook pages to stream simultaneously across your social media presence, with options to customize stream titles and privacy settings.

Telegram Integration

Connect your Telegram channels for content distribution and audience engagement through our platform.

How We Protect Your Information

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for data transmission
  • Secure data storage with regular backups
  • Access controls and authentication measures
  • Regular security audits and updates

Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Update or correct your information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Revoke third-party app integrations

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

Essential Cookies: Required for basic platform functionality
Analytics Cookies: Help us understand how you use our platform
Performance Cookies: Used to optimize streaming quality and performance

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Modified" date. We encourage you to review this Privacy Policy periodically for any changes.

Governing Law

This Privacy Policy and your use of our services are governed by the laws of Ethiopia. Any disputes arising from this policy will be resolved in accordance with Ethiopian law and under the jurisdiction of Ethiopian courts.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

NovaStream Technologies
Bole Woreda 03
Addis Ababa, Ethiopia

Questions About Our Privacy Policy?

Our team is here to help clarify any questions you may have about how we handle your data.

Get in Touch